HELP Shape the Future of the Restoration Industry.

Your participation is vital for benchmarking against competitors, assessing financial performance, and gaining unique insights for enhancing profitability and operational efficiency. Participants will receive a free electronic copy of the comprehensive report.

Absolutely. We use Qualtrics to administer the survey, which adheres to the highest security and confidentiality standards. Every response is anonymized and used solely to analyze the restoration industry's financial health and standards collectively.

Yes, the survey is 100% anonymous. We ensure your privacy and the confidentiality of your data throughout the process.

Allocating 60-90 minutes should be enough to complete the survey. You can save your progress and return to it if needed.

Have your FY2024 financial statements ready and on hand for a smooth survey experience.

The Cost of Doing Business Report provides RIA with real, anonymous financial data from restoration companies, allowing us to advocate more effectively on issues like fair pricing, payment practices, and contractor rights. This data strengthens our voice with insurers, legislators, and stakeholders by replacing anecdotal claims with credible, industry-wide benchmarks. It’s a vital tool in advancing policies that support a more sustainable and equitable future for restoration professionals. You can learn more about Advocacy and RIA here: https://www.restorationindustry.org/advocacy-and-government-affairs-AGA

While franchisors can assist in data collection, each franchise location must submit its own survey response. Each location's unique financial data is essential for accurate benchmarks, and consolidated reports or averages do not capture the nuanced differences between locations. Independent participation guarantees that responses reflect each franchisee's individual operations and financial realities.

If your franchise has centralized accounting, the accounting team can assist each location in submitting their individual responses, ensuring accuracy while maintaining the required individual data entries.

The survey is best completed by a CFO, senior accountant, bookkeeper, or individuals familiar with your company's financial details and operational costs.

Please report all financial information in USD for uniformity across responses. If you're outside the U.S., convert all financial data to USD using a currency conversion tool.

The Restoration Industry Association partnered with KnowHow to combine RIA’s advocacy expertise with KnowHow’s user-friendly, secure technology platform. This collaboration ensures the survey is easy to complete, protects participant data, and delivers meaningful insights that restoration professionals can trust. Together, we’re equipping the industry with the tools and information needed to drive business growth and policy change.

Thank you for completing the survey! Your response is now part of a powerful, anonymous data set that will help shape the 2025 Cost of Doing Business Report. Stay tuned for updates—participants will receive early access when the report is released, and you can explore additional advocacy and business resources at restorationindustry.org or check out KnowHow's other books and reports.

You can also connect with KnowHow & the RIA on LinkedIn for more updates.

For further inquiries, reach out to us at codb@tryknowhow.com.