The Cost of Doing Business Survey

from the Restoration Industry Association, Powered by KnowHow

The restoration industry has lacked financial benchmarks on cost accounting, expenses, overhead, and profitability.

Until now.

Register now to participate in the 2024 RIA Cost of Doing Business Survey, powered by KnowHow.

The survey closes on May 31st, 2024. Complete your submission today!

Shape the Future of the Restoration Industry

Join fellow financial leaders in restoration by taking the industry’s inaugural survey. Your contribution is crucial; the following insights are only accessible thanks to your participation.

- Assess your financial standing within the industry
- Measure your business against the competition
- Gain actionable insights for higher profitability and efficiency
- Compare key metrics and uncover industry standards: Gross Profit, Net Profit, Overhead, and more
- Access essential benchmarks for strategic planning

100% Anonymous. 100% Secure.

The Restoration Industry Association and KnowHow take privacy very seriously. Every answer you provide is anonymized and used solely for the purpose of understanding the restoration industry's financial health in aggregate.

Register to Complete the Survey

Click the button below to be e-mailed a link to complete the survey and additional resources to support your team as you help provide this critical resource to the restoration industry.


Frequently Asked Questions

Can a franchisor fill out the Cost of Doing Business Survey on behalf of their franchisees?

While franchisors can assist in data collection, each franchise location must submit its own survey response. Each location's unique financial data is essential for accurate benchmarks, and consolidated reports or averages do not capture the nuanced differences between locations. Independent participation guarantees that responses reflect each franchisee's individual operations and financial realities.

If your franchise has centralized accounting, the accounting team can assist each location in submitting their individual responses, ensuring accuracy while maintaining the required individual data entries.

Why participate in this survey?

Your participation is vital for benchmarking against competitors, assessing financial performance, and gaining unique insights for enhancing profitability and operational efficiency. Participants will receive a free electronic copy of the comprehensive report.

Is my data secure?

Absolutely. We use Qualtrics to administer the survey, which adheres to the highest security and confidentiality standards. Every response is anonymized and used solely to analyze the restoration industry's financial health and standards collectively.

Is my data anonymous?

Yes, the survey is 100% anonymous. We ensure your privacy and the confidentiality of your data throughout the process.

Who is the ideal respondent for this survey?

The survey is best completed by a CFO, senior accountant, bookkeeper, or individuals familiar with your company's financial details and operational costs.

What do I need to complete the survey?

Have your FY2023 financial statements ready and on hand for a smooth survey experience.

What currency should I report all my financial information in?

Please report all financial information in USD for uniformity across responses. If you're outside the U.S., convert all financial data to USD using a currency conversion tool.

How much time will this survey take?

Allocating 60-90 minutes should be enough to complete the survey. You can save your progress and return to it if needed.

I have more questions, where can I find answers?

For further inquiries, reach out to us at